At Goldior Luxury, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below:

1. Eligibility for Refunds:
   We accept returns and offer refunds on unused and unopened items only.
   The product must be in its original packaging, and the tamper-proof seal should be intact.
   Refunds are only applicable for purchases made through our official website.
2. Non-Refundable Items:
   We cannot offer refunds for opened or used perfumes, due to health and hygiene reasons.
   Gift cards, personalized/custom items, or sale items are not eligible for refunds.
3. Return Process:
   To initiate a return, please contact our customer service team within 7 days of receiving your order.
   You must provide your order number, proof of purchase, and a description of the issue.
   Returns must be shipped back within 15 days from the date of delivery.
4. Return Shipping:
   Customers are responsible for the return shipping costs.
   We recommend using a trackable shipping method to ensure your return reaches us safely.
5. Processing Refunds:
   Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
   If approved, your refund will be processed within 10–15 business days. The credit will be applied to your original method of payment.
6. Exchanges:
   We do not off